At GSTM, student welfare and security are top priorities. To ensure transparency and peace of mind for both students and parents, GSTM has implemented comprehensive protection, insurance, and counselling schemes that safeguard every learner throughout their educational journey.
Course Fee Protection Scheme (FPS)
GSTM adopt FPS to provide protection for all fees paid by all students. GSTM purchase insurance protection from an appointed insurance company from the SWDA as the provider of all policies taken out as part of the fee protection scheme. For details, please approach our staff.
Students may also like to know that the insurance will protect the students against the following events:
- Loss of fees paid in advance by the insured student due to insolvency or regulatory closure of the school.
- Private Educator's failure to pay sum awarded by Singapore courts to the insured student
For more details, please visit website of SWDA:
https://www.tpgateway.gov.sg/resources/information-for-private-education-institutions-(peis)/protection-of-course-fees
FPS Certificate of Insurance (1 April 2026 – 31 March 2027)
Group Medical Insurance Scheme
GSTM provides a Group Hospital and Surgical insurance policy with Income Insurance for all international students, arranged through Howden Insurance Brokers. The policy period is 22 July 2026 to 21 July 2027.
The main benefits are:
- hospitalisation and surgical cover of up to S$20,000 per policy year, in a 4-bedded ward of a Singapore restructured hospital, for up to 120 days;
- outpatient and dental treatment arising from an accident;
- psychiatric treatment of up to S$1,000;
- a death benefit of S$5,000;
- emergency treatment while overseas.
Pre-existing conditions are not covered in the first 12 months.
Claims are submitted through the MediHub portal. Students receive a MediHub welcome email with their login details, which use the student ID.
For the full terms, please refer to the Certificate of Insurance and the Benefits Schedule below. For questions or help with a claim, please contact Student Services.
GHS Certificate of Insurance 2026 - GSTM
GHS Benefits Schedule - GSTM
Student Counselling and Pastoral Care
At GSTM, we care deeply about our students' well-being and mental health. Pastoral counselling services are available to support students in developing self-awareness, resilience, and a positive mindset.
Each student is entitled to counselling support of up to S$200 per academic year.
Counselling sessions may be arranged through Student Support and Academic Departments prior to attending any appointment.
Students may also seek assistance from 36 Family Service Centres supported by the Ministry of Social and Family Development (MSF) and the National Council of Social Service (NCSS).
Those who wish to discuss personal or academic challenges informally may also approach the Student Welfare Officer for a private session.
Students may additionally reach out to the following professional counselling organisations for help and support:
Care Corner
Website: http://www.carecorner.org.sg
Hotline: 1800 353 5800 (7 days a week, 10am–10pm)
Community Health Assessment Team (CHAT)
Website: http://www.chat.mentalhealth.sg
Hotline: 6493 6500 / 6501 (Tuesday–Saturday, 12pm–9pm)
Association of Women for Action and Research (AWARE)
Website: http://www.aware.org.sg
Hotline: 1800 774 5935 (Monday–Friday, 3pm–9:30pm)
Samaritans of Singapore (SOS)
Website: https://www.sos.org.sg/contact-us/
Hotline: 1800 221 4444 (24 hours, daily)
For more information, please visit www.gstm.edu.sg or contact our Student Support Office for assistance.
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